We do not provide primary care services for patients and require that each patient identify a primary care provider whom they are established with and have seen within the past 6 months. Acute care concerns should be addressed to your primary care physician.
It is essential to note the following, however:
- We do not fulfill an insurance company’s requirement for an in-network primary care physician as we are not in-network with any insurance plan.
- We will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.
- We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.
The cost of any services provided by UltraVitalityMD which are not included in the episode of care fee will be billed to you directly.
Non-UltraVitalityMD medical expenses such as lab tests and prescription medications may be covered by a member’s health insurance plan per that plan’s rules.
UltraVitalityMD will not submit a medical claim to insurance on your behalf. We cannot assist you with claim resolution for our services.
We will provide you with a detailed billing summary that you may submit to your insurance for reimbursement. Depending on your plan's rules, there may be procedures or lab tests that are not covered.